Rymeda
Terms

Terms of Service

Last updated 2026-06-16

Rymeda is in private beta. These Terms apply to the beta release and will be revised before General Availability. We will notify beta participants by email when material changes are made.

Important. These beta Terms will be reviewed and revised before the product is generally available.

Rymeda is offered in many countries, but is not currently available in the EEA, the UK, or Switzerland (see Section 3). If you are using Rymeda from outside the United States, please also read our International Privacy Notice.

About these terms

These Terms of Service ("Terms") are a binding agreement between you and Rymeda, Inc. ("Rymeda", "we", "us"). They apply when you use the rymeda.com website, sign up for the private beta, or use the Rymeda mobile app distributed through Apple TestFlight. By creating an account or using Rymeda you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use Rymeda.

What Rymeda is

Rymeda is a social health platform. The Rymeda Community is a space for people, providers, and organizations to share, ask, and learn around health. Care Portal is your personalized health hub for medications, vitals, your Rymeda Medical Card, care team, appointments, programs, records, emergency info, and insurance. ORIS is a health AI guide that provides plain-language health information.

Rymeda is a technology product. Rymeda is not a healthcare provider, a clinic, a hospital, a pharmacy, an insurer, or an emergency service. Rymeda does not provide medical care, diagnosis, or treatment. Nothing in Rymeda constitutes the practice of medicine.

Where Rymeda is available

Rymeda is offered in many countries around the world. However, Rymeda is not currently available to, or intended for, residents of the European Economic Area (EEA), the United Kingdom (UK), or Switzerland. We do not offer the Rymeda product in those regions at this time.

By creating an account or using Rymeda, you confirm that you are not accessing Rymeda from, and are not a resident of, the EEA, the UK, or Switzerland. If you are located in one of those regions, please do not use Rymeda for now.

We may add the EEA, the UK, or Switzerland in the future. If and when we do, we will publish additional terms and privacy information that apply to those regions before making the product available there.

Eligibility

To use Rymeda you must:

  • Be at least 18 years old (or the age of majority in your country, if it is higher).
  • Provide a valid email address and accurate sign-up information.
  • Have the legal capacity to enter into a binding agreement.
  • Not be prohibited from using Rymeda under applicable law or by a prior Rymeda enforcement action.

If you are signing up on behalf of an organization, you confirm that you are authorized to bind that organization to these Terms.

Your account

You are limited to one Rymeda account per person. You must provide accurate information when you sign up, and you must keep that information up to date. You are responsible for all activity that takes place on or through your account. Keep your password confidential. If you believe your account has been accessed without your permission, contact security@rymeda.com right away.

Pseudonymity rules

The Rymeda Community supports pseudonymous participation. You may use a display name that is not your legal name. Pseudonymity is meant to make it safer to talk about health, not to make accountability disappear.

  • You may use one pseudonym per account. You may not create burner, throwaway, or duplicate accounts.
  • You may not impersonate another person, a provider, an organization, or a Rymeda staff member.
  • Provider and organization accounts are verified and must use real names and credentials.
  • Rymeda internally holds the real name and email address associated with every account, as described in our Privacy Policy.

Content you post

You own the content you create on Rymeda, including your posts, comments, reactions, videos, and profile information ("User Content"). By submitting User Content to Rymeda you grant Rymeda a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify for formatting, display, and distribute that User Content within the Rymeda product and related communications, for as long as is necessary to operate the service. This license ends for visible product surfaces when you delete the content, subject to backups and the retention windows described in the Privacy Policy.

You agree not to post User Content that:

  • Is unlawful, threatening, harassing, hateful, or incites violence.
  • Is sexually explicit, exploitative of minors, or otherwise harmful to children.
  • Promotes self-harm or contains content that a reasonable safety reviewer would consider unsafe.
  • Provides specific clinical advice, diagnosis, dosing, or prescribing recommendations to a specific person, unless you are a verified Rymeda provider acting within your scope of practice.
  • Discloses another person's private health information, personal identifiers, or contact information without that person's clear consent (no doxing).
  • Impersonates any person or entity, or misrepresents your affiliation with any person or entity.
  • Is spam, repetitive promotion, a multi-level marketing pitch, or an attempt to drive traffic off-platform in ways that violate our community standards.
  • Infringes a third party's copyright, trademark, trade secret, or other rights.
  • Contains malware, scripts, or other harmful code.

Rymeda may, but is not required to, review, remove, or restrict User Content that violates these Terms or our community standards. We are not responsible for User Content posted by others.

ORIS, and what it is not

ORIS is a health AI guide. ORIS can explain health terms in plain language, help you organize questions for a real clinician, and point you toward general categories of information. ORIS responses are educational in nature.

ORIS is not a doctor. ORIS does not diagnose, prescribe, or provide medical care. ORIS is not a covered entity, a telehealth service, or a substitute for evaluation by a licensed professional. ORIS is not an emergency service.

If you may be having a medical emergency, call 911 or your local emergency number. If you are in a mental health crisis in the United States, you can call or text 988 to reach the 988 Suicide and Crisis Lifeline.

ORIS responses may be incomplete or wrong. Do not make medical decisions based only on what ORIS tells you. Talk to a qualified healthcare professional before acting on health information you read inside Rymeda.

Community standards and moderation

The Rymeda Community is a moderated space. You can report content or accounts that you believe violate these Terms. We review reports, may remove content, and may warn, restrict, suspend, or terminate accounts that violate the Terms. Repeated or severe violations may result in a permanent ban.

If your account is restricted or suspended, you may appeal by emailing safety@rymeda.com. Appeals are reviewed by a Rymeda staff member who was not involved in the original decision when reasonably possible.

Beta status

Rymeda is in private beta. The product is incomplete, may contain bugs, may change without notice, and may be modified, paused, restarted, or shut down at our discretion. Features may appear, disappear, or behave differently from one release to the next. You participate in the beta knowing this.

We may collect feedback you submit, including through TestFlight, support email, and in-product feedback tools, and we may use that feedback to improve Rymeda without obligation to you and without compensation.

Intellectual property

Rymeda, the Rymeda Community, the Rymeda Medical Card, ORIS, the Rymeda logo, related names, and the software and design that power the product are owned by Rymeda, Inc. and protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use Rymeda for its intended purpose, subject to these Terms. You may not copy, modify, reverse engineer, scrape, or build derivative products based on the Rymeda product without our written permission. The Rymeda name, logo, and ORIS branding may not be used in any way that suggests endorsement or affiliation without our written permission.

Prohibited uses

You agree not to:

  • Use Rymeda for any unlawful purpose or in violation of these Terms.
  • Attempt to gain unauthorized access to Rymeda systems, other users' accounts, or non-public areas of the service.
  • Interfere with or disrupt the operation of Rymeda, including by sending automated traffic, denial of service requests, or excessive scraping.
  • Use bots, scrapers, or automated tools to collect data from Rymeda without our written permission.
  • Use Rymeda to develop a competing product, including by extracting training data.
  • Use Rymeda to deliver clinical care, give a diagnosis, or prescribe to a specific person, unless you are a verified Rymeda provider acting within your scope of practice.
  • Use Rymeda to send unsolicited marketing, recruit users for off-platform schemes, or harvest information about other members.
  • Bypass or interfere with any security, rate-limiting, or content moderation feature.

Rymeda accepts sponsored content from verified health partners, including pharmaceutical companies, hospital systems, health systems, and accredited care organizations. Sponsored content helps fund the Rymeda Community without turning member conversations into ad targeting fuel. See our Privacy Policy for how targeting works (topic context only, never individual health data).

Advertisers using Rymeda must:

  • Comply with all applicable laws, regulations, and industry codes, including Food and Drug Administration fair-balance requirements for any prescription drug content.
  • Clearly label every sponsored unit as "Sponsored" and display their verified organization identity.
  • Make accurate, substantiated claims and stand behind those claims. Advertisers are solely responsible for the accuracy of their content.
  • Follow the same community standards that apply to all members, including the prohibition on harassment, medical misinformation, impersonation, and unsafe advice.
  • Refrain from any attempt to identify, contact, or build profiles of individual members based on their participation in the Rymeda Community.

Rymeda reserves the right to review, edit, refuse, suspend, or remove any sponsored content or advertiser at any time, with or without notice, if we believe the content or the advertiser violates these Terms, our community standards, or any applicable law.

Members may report sponsored content the same way they report any other content. Sponsored content does not constitute medical advice and does not represent the views of Rymeda. Any decisions about your health should be made with a qualified healthcare professional.

Termination

You may close your Rymeda account at any time from within the app or by emailing privacy@rymeda.com. We may suspend or terminate your account, with or without notice, if you violate these Terms, if we believe your account presents a safety or security risk, if we are required to do so by law, or if we discontinue all or part of the Rymeda product. Sections that by their nature should survive termination will survive, including content licenses you granted for content already shared, intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

Disclaimers

Rymeda is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Rymeda disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising out of course of dealing or usage of trade. Rymeda does not warrant that the service will be uninterrupted, secure, error-free, or that any defects will be corrected.

Health information provided through Rymeda, including ORIS responses, community posts, comments, and educational content, is for general informational purposes only. It is not medical advice and should not be relied upon as such. Always seek the advice of a qualified healthcare professional with any questions you may have about a medical condition. Do not disregard professional medical advice or delay seeking it because of something you read on Rymeda. If you think you may have a medical emergency, call 911 or your local emergency number.

Limitation of liability

To the maximum extent permitted by law, in no event will Rymeda, its affiliates, officers, employees, agents, or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, loss of goodwill, or other intangible losses, arising out of or related to your use of Rymeda, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not Rymeda has been advised of the possibility of such damages.

To the maximum extent permitted by law, Rymeda's total cumulative liability arising out of or related to these Terms or your use of Rymeda will not exceed the greater of one hundred US dollars (US$100) or the amount you paid to Rymeda in the twelve months before the event giving rise to the claim. Rymeda is free to use during the private beta, so for most users the applicable amount will be one hundred US dollars (US$100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, the limitations above apply to the maximum extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless Rymeda and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of Rymeda, your User Content, or your violation of these Terms.

Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. You and Rymeda consent to the exclusive jurisdiction of the state and federal courts located in Delaware for any matter that is not subject to arbitration under Section 19.

If you are a consumer resident in the EEA, the UK, or another country whose laws give you non-waivable protections, nothing in these Terms deprives you of the protection of the mandatory consumer laws of your country, including any right to bring proceedings in your local courts. The arbitration and class-action provisions in Section 18 apply only to the extent permitted by the law of your country of residence.

Dispute resolution and arbitration

Most disputes can be resolved informally. Before filing a claim, please email legal@rymeda.com with a description of the dispute and your contact information so that we have an opportunity to resolve it.

If we cannot resolve a dispute informally within 60 days, you and Rymeda agree to resolve any claim, dispute, or controversy arising out of or related to these Terms or the Rymeda product through final and binding individual arbitration administered by a nationally recognized arbitration provider, instead of in court, except that either party may bring an individual claim in small claims court if it qualifies. The arbitration will take place in English. The arbitrator will have authority to grant only individual relief.

Class action waiver. You and Rymeda each agree that disputes will be resolved only on an individual basis and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative proceeding.

You may opt out of this arbitration agreement by emailing legal@rymeda.com within 30 days of first accepting these Terms with the subject line "Arbitration Opt-Out" and your account email.

Changes to these terms

We may update these Terms from time to time. When we make a material change we will update the "Last updated" date at the top of this page and, for material changes, notify beta participants by email or in-app notice. If you continue to use Rymeda after a change takes effect, you accept the updated Terms. A revised set of Terms will be published before Rymeda exits beta and reaches General Availability.

Contact

For questions about these Terms, email legal@rymeda.com. For privacy questions, email privacy@rymeda.com. For safety reports, email safety@rymeda.com. You can also visit our contact page.

Imagery used in Rymeda marketing surfaces is illustrative. Some lifestyle photos have been AI-touched and do not depict real Rymeda members or events.